Get in touch
Have a project in mind? Tell us a bit about it.
Most teams treat a flat landing page conversion rate as a design problem. Copy gets punchier, colors get bolder, someone hires a photographer for a hero shot — and the conversion rate barely moves, because the real issue was never on the page nobody looked at closely enough. A redesign is expensive and slow to test; a diagnostic isn’t.
Run these five checks, in order, before you touch a single pixel. Most of the time they’ll tell you exactly where visitors are dropping off, and whether the fix is a page problem or a targeting problem — which matters, because those two get solved in completely different ways.
1. Check message match before you check anything else
A visitor who clicks an ad or a search result arrives with a specific expectation set by whatever they just read. If the landing page headline doesn’t echo that language back within the first few seconds, a meaningful share of that traffic bounces — not because the offer is bad, but because the page doesn’t confirm they’re in the right place. This is the single most common reason a campaign with a strong click-through rate still converts poorly.
Fix it: pull up the actual ad copy or the search query next to the landing page headline for every active campaign, not just your top spender. If the headline doesn’t closely mirror the phrase that earned the click, rewrite it to match — per campaign, not once sitewide. A page can and should have several headline variants running against different traffic sources.
2. Count the competing actions on the page
A landing page with a “Call us,” a “Chat now,” a “Download the guide,” and a “Book a call” button is asking a visitor to make a decision about which action to take before they’ve made the decision to act at all. Every additional choice is a chance to hesitate and leave. This shows up constantly on pages built by committee, where every department wanted its own conversion path included.
Fix it: pick one primary conversion action per landing page variant and make it the only button-styled element above the fold. Everything else — a phone number, a secondary resource — becomes a plain text link, not a competing button. If you genuinely need multiple paths for different visitor types, build separate page variants instead of stacking them on one page.
3. Test load speed on the device your traffic actually uses
It’s common to test page speed on a fast office connection using a desktop browser, get a clean result, and move on — while the campaign sending the traffic is 70% mobile on a mid-range phone over cellular data. A hero video or an unoptimized image that loads instantly on your desk can push mobile load time past the point where visitors leave before the page finishes rendering.
Fix it: test with mobile network throttling, either on a real mid-range device or with your browser’s dev tools set to a “Slow 4G” or “Fast 3G” profile, and aim to get the largest visible element on screen in under 2.5 seconds. If a hero video or autoplay animation is the culprit, replace it with a static, compressed image for mobile visitors specifically rather than serving everyone the same heavy asset.
4. Audit every form field against what you actually use afterward
Every additional form field lowers completion rate, and it’s easy to lose track of which fields are pulling their weight once a form has existed for a year or two. Company size, budget range, and a “how did you hear about us” dropdown often get added for a reporting need that changed months ago, while still costing conversions on every single submission.
Fix it: pull the last 90 days of form submissions and check, field by field, whether sales or fulfillment actually used the answer. Drop anything nobody’s referenced. For fields that are genuinely useful but not essential to a first conversion, move them to a follow-up email or a second step instead of gating the initial form behind them.
5. Segment the conversion rate by traffic source before you blame the page
A single blended conversion rate can hide a page that’s actually performing well. It’s common for a landing page to convert search traffic — visitors who typed in exactly what they wanted — at a healthy rate, while converting cold social traffic at a fraction of that, simply because the two audiences arrive with completely different levels of intent. Averaged together, that page looks mediocre. Broken apart, it looks fine for the traffic it was built for.
Fix it: break the conversion rate down by source and campaign in analytics before deciding the page needs work. If it’s underperforming across every source, the page has a real problem worth fixing. If it’s only underperforming for one channel, that channel needs its own page variant matched to its intent level, not a sitewide redesign.
None of this requires a design sprint to run. It requires pulling ad copy next to a headline, counting buttons, a throttled speed test, a look at form-submission data, and a segmented analytics report — an afternoon of diagnostic work, not a quarter of rebuild work. Run all five before committing budget to a redesign, and you’ll know whether you’re fixing a landing page or fixing your targeting.